It allows you to access your Euphoria phone within Zendesk platforms
About Euphoria Cloud Phone
Euphoria Telecom is an innovative business telephone service that offers it's customers unprecedented control and automated operational efficiencies. By removing complexities associated with traditional analogue business telephone systems, Euphoria's proprietary cloud-based system has decreased customer telephony costs and added massive business value.
This app allows you to extend your Euphoria's experience within Zendesk by being able to make and receive calls, without having to use another application. We also offer campaign dialing for all our Dialer Agent Extensions.
Installation
- Get your Euphoria API key on https://tms.euphoria.co.za. by navigating to API & Integration>API Manager
- Get each user's SIP Username and password by navigating on the TMS to Extensions Manager>Extensions. This will be used once the application is installed on each user's application.
- Get your Zendesk API Key as per this guide: https://support.zendesk.com/hc/en-us/articles/226022787-Generating-a-new-API-token-
- Install the application.
Similar Apps
Aircall for Support
Aircall
Advanced inbound and outbound calling for Zendesk, Beautiful UX, Enterprise Quality
RingEX by RingCentral
RingCentral
Streamline workflows with the RingEX integration for Zendesk.
Intercom
Intercom
Get the context you need to provide personal support to your customers at scale
Zoom Meetings by Faye
Faye Digital
Deliver more personalized service with the Zoom for Zendesk integrations
Dialpad
Dialpad, Inc
Make phone calls in Zendesk with Dialpad.
Zoom Contact Center
Zoom Video Communications, Inc.
Zoom Contact Center for Zendesk
