
Solve tickets in record speed with AI reply drafts & agent assistance
About Easy Ticket AI
World's best customer service teams use Easy Ticket AI to slash average handling time, promote a consistent brand tone and delight their customers at scale.
Instant AI-generated reply drafts
Spend less time typing and more time delighting your customers.
AI assistant that teaches itself
Get relevant knowledge at your fingertips. Easy Ticket AI recommends relevant articles and macros, and answers your agents' questions like ChatGPT. Say goodbye to tab-switching and frantic searches.
Understand the customer instantly. Get to the heart of the issue with an AI-powered summary and sentiment analysis. No more digging through lengthy threads.
Easy Ticket AI automatically trains on your help articles and documentation. It also picks up your on-brand tone, language and formatting from your macros and past tickets. And it easily handles 40+ supported languages.
Seamless Zendesk integration
Find Easy Ticket AI in Zendesk's sidebar (apps section) and reply editor area.
Trusted by world's best support teams
FAQs
Can I try it for free? Yes! we offer a free 14 day trial with no commitment required. Simply click Install at the top of this page and you'll be up and running in a few minutes. After your trial, pricing starts as low as $8/agent.
Will Easy Ticket AI fit with my custom needs and workflows? If you need extra functionality or integrations on top of our standard package, we can augment Easy Ticket AI to fit your requirements. Contact us to discuss your specific needs!
Is my data secure? Data security is our top priority. See details here.
Which languages are supported? Easy Ticket AI works with 40+ languages, see details here.
Installation
Click Install and follow the prompts.
Open any ticket in Zendesk Support, scroll until you find Easy Ticket AI in the Apps sidebar and click Grant access now.
Pro tip: if your Zendesk Apps tab is getting too crowded, pin Easy Ticket AI to your sidebar! Here is how.
If you have any questions, please refer to our guide from our help center or contact [email protected].
Similar Apps
Zendesk for TikTok Shop
TikTok Shop
Connect your TikTok Shop with Zendesk Support.
SnapCall Visual AI
SnapCall
Capture videos, images, PDFs and turn them into actionable evidence
Stylo Assist
Stylo
Empower your agents. Automate the repetitive.
Kaizo
Kaizo
AI powerhouse for Quality Assurance (QA), performance insights and management
Merge Duplicate Tickets
Swifteq
Merge tickets automatically using your own criteria.
LMS Conversation Simulator
Zendesk Labs
Create tailored training scenarios for agents with the LMS app by Zendesk Labs.