Dialoga provides an instant and flexible Zendesk phone integration.
About Dialoga ACD
Your contact centre does not need to be tied to expensive physical infrastructure. Hydra, our ACD solution based on WebRTC technology, provides you with a remote platform through which agents can be monitored and controlled as if being in a traditional call centre, but when in fact no physical infrastructure is needed. WebRTC technology does not require any physical/fixed infrastructure, hardware, IP terminals nor SIP Trunks.
Installation
- Install Dialoga ACD application from Zendesk Marketplace.
- Log in to your Acd account.
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