Descope

Descope is a drag-and-drop customer authentication and identity management platform. Our no / low code CIAM solution helps hundreds of organizations easily create and customize their entire user journey using visual workflows – from authentication and authorization to MFA and federated SSO.

Single Sign-On

Descope helps organizations add seamless, secure SSO for their end users across their applications, including cloud applications like Zendesk.

• Leverage both SAML and OpenID Connect integration options.

• Simplify setup and configuration with workflow-based implementation.

• Get a complete picture of your user journey across applications, including Zendesk.

Multi-Factor Authentication

Descope helps organizations add “always on” or risk-based MFA for their users before providing access to Zendesk.

• Add MFA only for risky logins with conditional steps in Descope workflows.

• Draw from both native Descope risk scores and third-party connectors (e.g. reCAPTCHA).

• Choose from a wide variety of authentication methods: OTP, magic links, passkeys / biometrics, authenticator apps, etc.

User Provisioning

With full SCIM support, Descope can automatically create, update, and delete users in your Zendesk account based on flexible mappings with IdPs and user stores.