Connect your CloudPBX instance with Zendesk.
About CloudPBX Connector
Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing
CloudPBX Extension for Zendesk
CloudPBX is a Polish telephony operator providing advanced VoIP services for Polish companies. Solution to integrate your CloudPBX phone system with the Zendesk platform, helping your support teams handle more calls effectively. Users can manage all call-related activities inside Zendesk and enrich customer interactions through call notifications and click-to-dial integration features:
The ability to make calls directly from the Zendesk application
Presentation of outgoing calls in the Zendesk application
Automatic registration and presentation of incoming calls
Access to dial recording directly form support ticket
More information about CloudPBX you can find here
Installation
To use CloudPBX extension you need an active PBX instance in CloudPBX system.
Install extension and configure required fields. You need CloudPBX API server address, your PBX name and API key.
All required configuration parameters you can get from CloudPBX suport. Just send an email to [email protected]
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