Track Bigblue orders in Zendesk
About Bigblue
Bigblue is a fulfillment solution for e-commerce brands. Hundreds of brands leverage our warehouse network in Europe to scale their operations effortlessly and build a delivery experience that boosts sales. Contact our team to request a demo.
Give superpowers to your support team
With the Bigblue App for Zendesk Support, you can:
- Display Bigblue data directly in your Zendesk sidebar
- Automatically create alerts for delivery issues and proactively solve them
- Easily escalate an issue to Bigblue for carrier delays or lost parcels
Installation
You need to have a Bigblue account to use the Bigblue app for Zendesk Support.
If you don't, please visit bigblue.co or request a demo of our application.
Installation steps
- Click on "Install" on this page and start adding the Bigblue App to Zendesk
- Then, log in to your Bigblue account
- Go to Settings in Bigblue, click on the Apps section, and follow the installation steps for Zendesk https://app.bigblue.co/settings/apps/connect
- Finally, go to Zendesk, in the settings of the Bigblue App (Zendesk > Admin > Apps > Manage > Bigblue > App Configuration), paste your private token and click Install
Note: You can also start the installation from the Bigblue App.
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