Elevate Your Support Team's Performance with the Backmarket Connector!

Unleash the power of seamless order data retrieval from the Backmarket marketplace. Provide your agents with lightning-fast insights for exceptional customer support.

Key Features:

• 🔍 Autosearch by Order ID: Effortlessly retrieve order details directly from a ticket field.
• 📋 Detailed Order Information: Instantly view detailed billing and shipping information related to the ticket.
• 📦 Product Tracking Access: Access comprehensive parcel tracking details with ease.

Best experience

Combine this app with our Marketplace channels, and extend the unparalleled Zendesk support experience to every one of your valued Backmarket marketplace customers.

With Volvox, streamline Zendesk to fit your unique requirements. Merge simplicity with customization seamlessly. Dive deeper into the possibilities on our website. For any questions, don't hesitate to contact us. Elevate your support experience today!

Data privacy

Your data is fully secure: - 🚫 No data storage - none of your data is stored anywhere outside of your Backmarket - 🔒 Secure transfer - your data is not passing through any of our servers - it comes directly from Backmarket transferred in a fully secure way using Zendesk's secure proxy